Accreditation > Approved Training Providers

Approved Training Provider Details


Provider Number: ACC/2012/05/735
Organisation Name: Richfield Graduate Institute of Technology Pty Ltd
 
Centre Address Postal Address

 
292 Anton Lembede Street
Durban
Durban
eThekwini Metro
Urban
4001
 292 Anton Lembede Street
Durban
Durban
eThekwini Metro
4001
 
Phone Number Fax Number

 
0313049340 0313077170
   


Unit Standard(s) Approved
CodeDescriptionCreditsNQF LevelLearning Type
10025Handle a range of customer complaints4Level 4Core
10135Work as a project team member8Level 4Elective
10139Implement project administration processes according to requirements5Level 4Elective
10140Apply a range of project management tools8Level 4Elective
10313Comply with service levels as set out in a Contact Centre Operation10Level 4Elective
10324Describe features, advantages and benefits of a range of products or services6Level 4Core
10447Organise resources11Level 3Elective
10449Perform a functional test on bsic customer premises equipment4Level 2Core
10450Prepare site for installation12Level 4Elective
10451Provide advice and support to customer6Level 3Elective
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Fully Accredited for the following Qualification(s)
No.SAQA IDDescriptionCredits
1 24293National Certificate: Information Technology: Technical Support 163
2 24294National Certificate: Information Technology: Systems Development178
3 48573National Certificate: Information Technology: Systems Support147
4 48872National Certificate: Information Technology: Systems Development131
5 49077National Certificate: Information Technology: End User Computing130
6 78964Further Education and Training Certificate: Information Technology: Technical Support163
7 78965Further Education and Training Certificate: Information Technology: Systems Development165
8 49127Further Education and Training Certificate: Design Foundation141
9 60509National Certificate: Design Techniques121
10 50479Further Education and Training Certificate: Advertising148
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