Accreditation > Approved Training Providers

Approved Training Provider Details

Provider Number: ACC/2013/07/016
Organisation Name: H & P IT Empowerment Close Corporation
Centre Address Postal Address

254 Lupton Road


Phone Number Fax Number

011 315 0111 011 315 7383

Unit Standard(s) Approved
CodeDescriptionCreditsNQF LevelLearning Type
10135Work as a project team member8Level 4Elective
10139Implement project administration processes according to requirements5Level 4Elective
10140Apply a range of project management tools8Level 4Elective
10313Comply with service levels as set out in a Contact Centre Operation10Level 4Core
10324Describe features, advantages and benefits of a range of products or services6Level 4Core
10450Prepare site for installation12Level 4Elective
10452Recover customer equipment5Level 4Elective
10453Schedule customer equipment installation4Level 4Elective
10473Perform equipment/software upgrade4Level 4Elective
10482Perfom customer equipment fault clearance24Level 4Elective

Fully Accredited for the following Qualification(s)
No.SAQA IDDescriptionCredits
1 48573National Certificate: Information Technology: Systems Support147
2 49077National Certificate: Information Technology: End User Computing130
3 59057Further Education and Training Certificate:Telecommunication Network Operations132
4 78964Further Education and Training Certificate: Information Technology: Technical Support163
5 48792Certificate: Broadcast Engineering120
6 63769National Certificate: Business Analysis Support Practice138
7 65876Certificate: Telecommunication Systems120
8 58394National Certificate: Film and Television Production122
9 48872National Certificate: Information Technology: Systems Development131

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