Accreditation > Approved Training Providers

Approved Training Provider Details


Provider Number: ACC/2015/01/0016
Organisation Name: SILVER SOLUTIONS CC 1360
 
Centre Address Postal Address

 
52 Aries Road
Surrey Estate
Athlone
Cape Town Metro
Urban
7764
 52 Aries Road
Surrey Estate
Athlone
Cape Town Metro
7764
 
Phone Number Fax Number

 
0216334552 0866142227
   


Unit Standard(s) Approved
CodeDescriptionCreditsNQF LevelLearning Type
10025Handle a range of customer complaints4Level 4Core
10313Comply with service levels as set out in a Contact Centre Operation10Level 4Elective
114076Use computer technology to research a computer topic3Level 4Fundamental
114636Demonstrate an understanding of prevetative maintance, enviromental and safety issues in a computer enviroment6Level 3Elective
114984Manage electronic mail in a business environment2Level 3Elective
115391Demonstrate an understanding of the principles of the internet and the world-wide-web3Level 4Core
116930Use a Graphical User Interface (GUI)-based presentation application to enhance presentation appearance.5Level 3Core
116931Use a Graphical User Interface (GUI)-based web-browser to search the Internet4Level 2Core
116935Enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application2Level 2Core
116936Use a Graphical User Interface (GUI)-based database application to work with simple databases3Level 3Core
12345678


Fully Accredited for the following Qualification(s)
No.SAQA IDDescriptionCredits
1 24293National Certificate: Information Technology: Technical Support 163
2 49077National Certificate: Information Technology: End User Computing130


 
 
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