Accreditation > Approved Training Providers

Approved Training Provider Details


Provider Number: ACC/2007/07/221
Organisation Name: Jonda Learning Academy
 
Centre Address Postal Address

 
137 Sivewright,
Doornfontein

Johannesburg Metro
Urban
2094
 137 Sivewright,
Doornfontein

Johannesburg Metro
2094
 
Phone Number Fax Number

 
0114022352 0114022352
   


Unit Standard(s) Approved
CodeDescriptionCreditsNQF LevelLearning Type
10025Handle a range of customer complaints4Level 4Core
10135Work as a project team member8Level 4Elective
10139Implement project administration processes according to requirements5Level 4Elective
10140Apply a range of project management tools8Level 4Elective
10313Comply with service levels as set out in a Contact Centre Operation10Level 4Elective
110023Present information in report format6Level 4Fundamental
252435Apply basic invoicing and accounting principles6Level 3Fundamental
114042Maintain and repair colour photocopiers/printers5Level 5Elective
114043Support a local area computer network10Level 5Elective
114044Demonstrate an understanding of change management for computer systems3Level 6Elective
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Fully Accredited for the following Qualification(s)
No.SAQA IDDescriptionCredits
1 21797National Certificate: Telecommunications for Customer Premises Equipment152
2 24293National Certificate: Information Technology: Technical Support 163
3 48573National Certificate: Information Technology: Systems Support147
4 49077National Certificate: Information Technology: End User Computing130
5 78964Further Education and Training Certificate: Information Technology: Technical Support163


 
 
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