Accreditation > Approved Training Providers

Approved Training Provider Details

Provider Number: ACC/2007/02/747
Organisation Name: Smart Byte Training Cc
Centre Address Postal Address

66-2nd Avenue
Newton Park
Port Elizabeth
Nelson Mandela Metro
 Po Box 4167
Port Elizabeth
Nelson Mandela Metro
Phone Number Fax Number

0413631482 0413631487

Unit Standard(s) Approved
CodeDescriptionCreditsNQF LevelLearning Type
10025Handle a range of customer complaints4Level 4Core
10313Comply with service levels as set out in a Contact Centre Operation10Level 4Core
114636Demonstrate an understanding of prevetative maintance, enviromental and safety issues in a computer enviroment6Level 3Elective
12154Apply comprehension skills to engage oral texts in a business environment5Level 4Fundamental
12155Apply comprehension skills to engage written texts in a business environment5Level 4Fundamental
14908Demonstrate an understanding of testing IT systems against given specifications6Level 4Core
14913Explain the principles of computer networks5Level 3Elective
14917Explain computer architecture concepts7Level 4Elective
14919Resolve computer users problems5Level 4Core
14920Participate in groups and/or teams to recommend solutions to problems3Level 4Core

Fully Accredited for the following Qualification(s)
No.SAQA IDDescriptionCredits
1 24293National Certificate: Information Technology: Technical Support 163
2 49077National Certificate: Information Technology: End User Computing130
3 78964Further Education and Training Certificate: Information Technology: Technical Support163

Print  | Top | Back  
Copyright (c) 2018 MICT | Best viewed in a 1360 x 768 screen resolution | Sitemap | Disclaimer