| Unit Standard(s) Approved |
| Code | Description | Credits | NQF Level | Learning Type |
| 10140 | Apply a range of project management tools | 8 | Level 4 | Elective |
| 114050 | Explain the principles of business and the role of information technology | 4 | Level 5 | Fundamental |
| 14936 | Describe and install scanning systems | 3 | Level 4 | Elective |
| 114076 | Use computer technology to research a computer topic | 3 | Level 4 | Fundamental |
| 117925 | Describe the concepts of Information and Communication Technology (ICT) and the use of its components in a healthy and safe manner | 3 | Level 2 | Core |
| 10313 | Comply with service levels as set out in a Contact Centre Operation | 10 | Level 4 | Elective |
| 8969 | Interpret and use information from texts | 5 | Level 3 | Fundamental |
| 9303 | Communicate verbally with clients in a financial environment | 3 | Level 3 | Fundamental |
| 14952 | Describe and install a facsimile machine | 2 | Level 4 | Elective |
| 116940 | Use a Graphical User Interface (GUI)-based spreadsheet application to solve a given problem | 6 | Level 3 | Core |
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